Let us know how we can help!

  • General Inquires

    Have questions about dropping off, picking up, volunteering with us, or something else?

  • Order Inquires

    Have questions about your marketplace order or how ordering works?

  • Partnership Inquires

    Interested in partnering with us? Fill out the form below.

  • Events

    Have questions about an upcoming collection event or workshop? Interested in having EcoShip at your event?

  • Reverse Logistics

    Interested in donating or selling your packaging materials to us?

 FAQs

  • All items are free. Donations are appreciated and help us collect, inspect, and store the items.

  • Depends. Sometimes we do, sometimes we don’t. Please check out list of accepted items.

    When we do accept boxes, they will ONLY be accepted at our West Town Headquarters. Our collection sites will not accept them. We also will NOT accept them at collection events.

  • Our space is limited, therefore if an item is not being ordered consistently, we will remove it from our list.

  • Yes! EcoShip now offers a monthly pick-up option for your business. Pease email us at ecoshipchicago@gmail.com for pricing and more information.

  • Yes! Twice a year (during Earth month and the holidays), we offer a collection campaign during which you can purchase a bin for your complex and we drop it off and pick everything up at the end. Check out our social media pages for more information.

  • We’re currently not accepting applications for collection points. Applications will reopen on March 1st.

  • You can drop off large quantities of materials at collection events or our West Town Headquarters (1947 W Chicago Ave, Chicago, IL 60622).